Terms of Use (End User License Agreement)
Last updated: June 2026
Welcome to ClickChat ("the Application", "the Service", "we", "us"). These Terms of Use ("the Terms", "EULA") form a legally binding agreement between you ("the User", "you") and us. Please read them carefully before using the Application. This agreement is between you and ClickChat only, and not with Apple Inc. or Google LLC.
1. Acceptance of Terms
By registering for, accessing, or using the Application, you agree to these Terms of Use and to our Privacy Policy, which forms an integral part of this agreement.
If you do not agree to these Terms, in whole or in part, you may not use the Application and must cease using it immediately.
2. Definitions
- "The Application" / "the Service" — the ClickChat application and all of its features, including random chat, friend chat, and premium features.
- "User" — any person who registers for or uses the Application.
- "User content" — any information, text, image, or other material that a user posts, sends, or shares in the Application.
- "Random chat" — a conversation with a random user matched by the system.
- "Friend chat" — a conversation with a user who has been approved as a friend.
- "Premium subscription" — a paid subscription granting access to additional features.
- "Third-party services" — external services the Application relies on (Firebase, Microsoft Azure, Apple App Store, Google Play).
3. Eligibility
- Use of the Application is permitted only for users aged 18 and older.
- By registering, you represent and warrant that you are at least 18 years old.
- The Application is not intended for minors. If you are not at least 18, you may not use the Service.
- We reserve the right to close accounts of users found to be under the age of 18 and to delete all data associated with them.
- You represent that you are not barred from using the Service under the laws of your country.
4. User Account
- You are responsible for maintaining the security of your account and for restricting access to your device.
- You are responsible for all activity that occurs under your account, whether or not authorized by you.
- You may not create more than one account per person.
- You may not transfer, sell, or share your account with others.
- You must provide accurate, current, and truthful information in your profile.
- You agree to update your details if they change.
- We reserve the right to refuse registration, or to suspend or close an account, at our discretion.
5. Acceptable Use
When using the Application, you must act responsibly, respectfully, and fairly toward other users. The Application is intended for social conversation in a safe and respectful manner.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Application for personal and non-commercial purposes only, subject to these Terms.
6. Prohibited Behavior
We maintain a zero-tolerance policy toward objectionable content and toward abusive users. Objectionable content or abusive behavior will be removed, and the responsible user will be blocked or ejected from the Service.
The following actions are strictly prohibited. Violating these provisions may lead to suspension or permanent closure of your account:
- Harassment, threats, abuse, bullying, or hate speech toward other users.
- Sending sexual, nude, violent, graphic, or offensive content, and in particular content involving minors.
- Spam — sending repeated messages, chain messages, advertising, or commercial solicitation.
- Impersonation — presenting a false identity, identity theft, or impersonating another user.
- Attempting to access other users' accounts without authorization.
- Using the Application for unlawful activity, including money laundering, drug trafficking, or terrorism.
- Uploading content that infringes the copyright, trademarks, or intellectual property of third parties.
- Attempting to harm the Application's infrastructure, servers, or network, including DDoS attacks.
- Using bots, scripts, automated tools, or other software to access the Application.
- Collecting, scraping, or mining the personal information of other users.
- Sharing others' personal information without their consent (doxxing).
- Circumventing blocks, suspensions, or bans imposed on your account.
- Encouraging or promoting self-harm, suicide, eating disorders, or dangerous activity.
- Reverse engineering, disassembling, decompiling, or attempting to extract the source code of the Application.
- Recording, screenshotting, or distributing conversations without the consent of the other party.
7. User Content
You retain ownership of the content you create and send in the Application. However, by submitting content in the Application:
- You grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, store, transmit, display, reproduce, and process your content solely for the purpose of operating the Service.
- You represent and warrant that your content is original or that you hold the rights required to share it, and that it does not infringe the rights of third parties.
- We reserve the right to remove or refuse to display content that violates these Terms, without prior notice and at our sole discretion.
- We do not undertake to store, back up, or restore user content.
8. Intellectual Property
The Application, including its design, source code, logo, trademarks, features, and content (other than user content), is our exclusive property or that of our licensors, and is protected by intellectual-property laws in Israel and worldwide.
You may not copy, modify, distribute, sell, or lease any part of the Application. All rights not expressly granted in these Terms are reserved to us.
9. Copyright Infringement
We respect the copyright of others and expect our users to do the same.
If you believe that content in the Application infringes your copyright, please send a written notice to appclickchat@gmail.com including:
- A description of the copyrighted work you believe has been infringed.
- A description of the infringing content and its location in the Application.
- Your contact details (name, address, phone, email).
- A good-faith statement that the use of the content was not authorized by the rights holder.
- A statement that the information in the notice is accurate, under penalty of perjury.
We reserve the right to remove infringing content and to suspend or close the accounts of repeat infringers.
10. Random Chat — Rules and Responsibility
- Random chat connects you with random users. We have no control over the identity of your conversation partner.
- We do not conduct background checks on users and do not vouch for their identity, age, or intentions.
- Interaction with other users is at your sole responsibility.
- There is no guarantee of match availability at any given time.
- We reserve the right to restrict access to random chat at any time.
- If you encounter abusive behavior, please use the in-app reporting and blocking tools.
11. Friend Chat
- Friendships are formed by sending a friend request and having it approved by the other party.
- You may remove a friend at any time. Removing a friendship deletes the conversation history.
- Information visible to friends includes: display name, profile photo, age (if enabled), and gender (if enabled).
12. Blocking and Reporting
- You may block a user at any time. Blocking hides the user from suggestions and removes existing friendships.
- You may report a user for: harassment, inappropriate content, spam, being a minor, or impersonation.
- Reports are reviewed by our team. The outcome of a review will not necessarily be disclosed to the reporter.
- False or malicious reports may lead to suspension of the reporting user's account.
- We reserve the right to take any action we deem appropriate following a report, including removing content, suspension, or account closure. We aim to act on reports of objectionable content within 24 hours.
13. Content Moderation and Safety
- We reserve the right (but do not undertake) to review, monitor, and remove content from the Application.
- We may use automated and/or manual tools for content moderation.
- We are committed to reporting CSAM (child sexual abuse material) to the competent authorities as required by law.
- We cooperate with law-enforcement authorities as required by law.
14. Premium Subscription and Payments
- The Application offers a paid premium subscription with additional features.
- Payment is made only through the Apple App Store or Google Play. We do not process payments directly and do not store credit-card details.
- The subscription renews automatically unless cancelled by you before the end of the current billing period.
- Cancelling a subscription must be done through your app-store account settings (not through our Application).
- Refund policy is subject to the terms of the relevant app store (Apple / Google). For refund inquiries, contact the store directly.
- We may offer a free trial period. At the end of the trial, the subscription will automatically convert to a paid subscription unless cancelled.
- We reserve the right to change the prices and features of the premium subscription. Price changes will apply from the next renewal.
- Closing your account does not entitle you to a refund for an unfinished subscription period.
15. Communication Consent
By registering for the Application, you agree to receive:
- Notifications about new messages and friend requests.
- System messages relating to your account and the Service.
- Material updates about changes to the Terms of Use or Privacy Policy.
You can disable push notifications at any time through the Application's settings or your device settings.
16. Termination, Suspension, and Account Closure
We reserve the right to suspend or close your account at any time, with or without prior notice, and in particular in the following cases:
- Violation of these Terms of Use.
- Abusive or dangerous behavior toward other users.
- Repeated reports about your account.
- Suspicion of fraud, bot use, or abuse of the Service.
- Prolonged inactivity.
- At our sole discretion.
You may delete your account at any time through the Application's settings. Deleting your account will permanently delete all data associated with the account.
Upon termination of the agreement (for any reason): your license to use the Application is revoked; your data is handled in accordance with the Privacy Policy; account closure does not entitle you to a refund. The following sections survive termination: Intellectual Property (8), Limitation of Liability (17), Indemnification (18), Dispute Resolution (19), and Governing Law (20).
17. Limitation of Liability
The Application is provided "AS IS" and "AS AVAILABLE", without warranty of any kind, express or implied.
We do not warrant or guarantee that: the Service will be available without interruption, error-free, or fully secure; the results you obtain from using the Service will be accurate or reliable; or that any error in the Service will be corrected.
In no event shall we be liable for: content created, sent, or distributed by other users; interactions, meetings, or relationships between users, whether in random chat or friend chat; loss of data, messages, or content; unauthorized access to your account; or indirect, incidental, special, consequential, or punitive damages.
In any event, our aggregate liability to you shall not exceed the amount you paid us in the last six (6) months, or 100 New Israeli Shekels, whichever is greater. Some jurisdictions do not allow certain limitations of liability; in those cases, our liability will be limited to the maximum extent permitted by applicable law.
18. Indemnification
You agree to indemnify, defend, and hold harmless us, our officers, directors, employees, agents, and licensors from any claim, damage, loss, liability, cost, and expense (including attorneys' fees) arising from:
- Your use of the Application.
- Your violation of these Terms of Use.
- Your violation of the rights of a third party.
- Content you posted, sent, or shared in the Application.
- Your conduct toward other users.
19. Dispute Resolution
For any dispute arising from these Terms or from use of the Application:
- Direct contact — you must first contact us at appclickchat@gmail.com. We will try to resolve the dispute directly within 30 days.
- Binding arbitration — if no resolution is reached within 30 days, the dispute will be resolved by binding arbitration in Israel, in accordance with the applicable arbitration rules. The arbitration will be conducted in Hebrew.
- Class-action waiver — you agree to waive the right to participate in a class action or class arbitration against us. Every dispute will be resolved on an individual basis only.
- Exceptions — notwithstanding the above: small claims may be brought in small-claims court; we may seek an injunction or interim relief from a competent court; EU consumers may be subject to mandatory consumer rights that cannot be waived.
- Right to opt out — you may opt out of binding arbitration within 30 days of receiving these Terms by sending written notice to appclickchat@gmail.com.
20. Governing Law and Jurisdiction
These Terms shall be interpreted and governed in accordance with the laws of the State of Israel, without regard to its conflict-of-law rules.
Exclusive jurisdiction for any dispute not subject to arbitration shall lie with the competent courts of Israel.
EU consumers may be entitled to mandatory consumer protections under the laws of their country, which are not derogated from by these Terms.
21. Third-Party Services
The Application uses third-party services, including Firebase (Google), Microsoft Azure, Apple App Store, and Google Play.
- We have no control over these services and are not responsible for their availability, security, or terms of use.
- Your use of the Application is also subject to the terms of the relevant third-party services (including the Apple Media Services Terms and Google Play Terms of Service).
- Links to external services or websites within the Application do not constitute an endorsement or warranty on our part.
22. Force Majeure
We shall not be liable for any failure or delay in performing our obligations resulting from circumstances beyond our reasonable control, including: natural disasters, war, pandemic, power or internet outages, cyber attacks, government actions, strikes, failures of third-party services, or any force majeure event.
23. Changes to the Terms
We reserve the right to update these Terms of Use at any time. Material changes will be announced in the Application via a notification. The date of the last update will appear at the top of this document.
Continued use of the Application after an update of the Terms constitutes acceptance of the updated Terms. In certain cases, we may request renewed explicit consent to the new Terms.
24. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court or competent authority, the remaining provisions will continue in full force and effect. The invalid provision will be replaced by a valid provision closest to its original purpose.
25. Entire Agreement
These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and us regarding the use of the Application, and supersede any prior agreement or understanding.
26. Assignment
We may assign, transfer, or delegate our rights and obligations under these Terms to a third party (for example, in the case of a merger, acquisition, or sale of assets), with or without prior notice.
You may not assign or transfer your account or your rights under these Terms without our express written consent.
27. Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of the right to enforce that provision or any other provision in the future.
28. Language
These Terms were originally written in Hebrew. In the event of a translation into other languages, the Hebrew version shall prevail in any case of conflict.
29. Contact Us
For questions, comments, or complaints regarding these Terms of Use, you can contact us at:
Email: appclickchat@gmail.com
We will make every effort to respond to your inquiry as soon as possible.